Shipping policy

Shipping Policy

Thank you for shopping with Reuben's Fragrances. Below you'll find all the information you need about our shipping options and delivery times.

UK Shipping We offer the following shipping options for orders within the United Kingdom:

  • Standard Shipping — £2.99 (Free on orders over £100)
  • Express Shipping — £5.99

EU Shipping We ship to all European Union countries. Standard international shipping is £14.99 per order.

International Shipping We ship to a selection of international destinations including the UAE, Australia, Canada, Switzerland, Hong Kong, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, and the United States. Standard international shipping is £23.99 per order.

Processing Times Orders are typically processed within 1–2 business days. Please note that orders placed on weekends or public holidays will be processed on the next working day.

Delivery Times Estimated delivery times vary by destination and are in addition to processing time:

  • UK Standard: 2–5 business days
  • UK Express: 1–2 business days
  • EU: 5–10 business days
  • International: 7–14 business days

Please note these are estimates and may be affected by customs clearance or carrier delays outside our control.

Customs & Import Duties For international orders, customs duties and import taxes may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in our shipping rates.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

If you have any questions about your order or delivery, please don't hesitate to contact us.